Grant Glass
Lecturer, Information Technology and Business Analytics
gglass@ncsu.edu
Courses Taught
BUS 558 Communications, Privacy and Ethics in Data Science
Areas of Expertise
Data Science, AI Ethics, AI Implementation, Machine Learning (ML), Natural Language Processing (NLP), Digital Humanities, Computational Linguistics, Business Communication, Technical Documentation
Education
Ph.D. English and Comparative Literature, University of North Carolina at Chapel Hill
MA Digital Humanities, King’s College London
BA Literature, Harvard University Extension
Research and Industry Experience
Dr. Grant Glass’s research sits at the intersection of data science, AI ethics, and digital humanities. His work focuses on machine learning applications in business and literature, particularly in analyzing technical documentation and evaluating AI’s impact on communication. He has published research on natural language processing, sentiment analysis, and the ethical implications of AI in corporate environments.

Grant works as a data scientist at NetApp, where he develops machine learning models to enhance technical documentation and improve business communication strategies. He also holds academic positions at the University of North Carolina at Chapel Hill, where he teaches in the School of Data Science and Society.
Teaching and Student Engagement
Dr. Glass teaches courses in data science, business analytics, and AI ethics, emphasizing the responsible use of AI and data-driven decision-making. His teaching philosophy integrates real-world applications with critical thinking, helping students navigate the evolving landscape of AI and business analytics.
He has received multiple teaching awards, including the Tanner Award for Excellence in Undergraduate Teaching and the Student Undergraduate Teaching Award at UNC-Chapel Hill. Dr. Glass also actively mentors students, guiding them through projects that bridge technology, communication, and ethics.
Industry and Academic Contributions
Dr. Glass’s unique background in both literature and data science allows him to bring a multidisciplinary perspective to his research and teaching. His work has been featured in leading academic journals, and he has presented at international conferences on AI ethics, computational linguistics, and digital humanities.
At Poole College, he contributes to the development of analytics and business communication courses, ensuring that students are equipped with both technical expertise and ethical awareness.
Outside the Classroom
Beyond his academic work, Dr. Glass enjoys exploring emerging AI technologies, engaging in digital humanities research, and advising businesses on responsible AI implementation. He is also passionate about creative writing and literature, often integrating storytelling techniques into his approach to data analysis.